We Care LogoWe Care Logo
Patient Portal

VA Community Care

VA Community Care Provider

Proud to care for those who served.

Chiropractic, massage, physical therapy, and mental health, coordinated under one roof in Hayden. VA Community Care welcome, and we handle the paperwork.

VA-Contracted Facility
TriWest Community Care Network
4.9★ from 120+ neighbors

Your VA benefits go further here.

Through VA Community Care, eligible veterans can receive the services that regular commercial insurance typically limits or completely excludes at $0 out of pocket. Services the VA does not cover are discounted 20%.

Physical Therapy

Targeted rehabilitation to restore mobility, reduce pain, and improve your daily functional movement.

Ongoing Chiropractic

Structural alignment and nervous system care that's fully covered under your authorized benefits.

Medical Massage

A covered VA Whole Health benefit when clinically indicated, designed for actual recovery, not just relaxation.

Mental Health

Direct support for your mental well-being, acknowledging the deep connection between physical pain and mental health.

One Coordinated Plan

We collaborate across all disciplines to execute a single, comprehensive plan for your body under one roof, maximizing your authorized benefits.

Demystifying the Pathway

How it works.
Plain and simple.

We know the VA system can be overwhelming. We've built our internal process specifically to remove friction and handle the bureaucratic heavy lifting for you.

1

Have a VA referral

Or call us and we'll help you request one directly from your primary care provider.

2

Choose WE CARE

Tell the VA you want us as your community-care provider (it's your choice).

3

We handle the paperwork

We track down the authorization, process the SEOCs, and do the heavy lifting.

4

Come in for care

We'll help you schedule your coordinated care within your authorized window.

Meet your VA liaison

Johanna Backman
Johanna Backman
Veteran Care Coordinator

"Questions about your benefits? I handle all the VA paperwork so you don't have to. My job is to ensure you get the care you earned without the administrative headache."

Am I covered?

You are typically eligible for Community Care if the VA cannot provide the care you need, or if you live too far away or face a wait time longer than standards allow (usually 20 days for primary care, 28 days for specialty).

Not sure? We'll check for you.

We'll help verify your enrollment and coverage status.

Call us to verify benefits
Veteran Success

From those who served

"The VA sent me here for massage and physical therapy. The team at WE CARE actually communicated with each other about my treatment. It wasn't just random appointments; it was an actual plan. My lower back pain is significantly better."

- US Army Veteran, Hayden ID

"They made the whole TriWest paperwork process disappear for me. I just show up for my chiropractic adjustments, and they take care of the rest. First-class facility and incredible staff."

- US Navy Veteran, Coeur d'Alene ID

We honor those who serve at home, too.

To our local Police, Fire, EMS, and Dispatch personnel: we thank you for protecting our community. First responders receive the same 20% discount to cash services, and your insurance is always accepted.

Veteran FAQ

Clear answers about your VA Community Care coverage at WE CARE.

Ready to start?

Get the high-quality care you earned, without the administrative stress. Reach out to our VA liaison today.